FAQ

Can someone steal my rank without paying the difference?

No. Raising an existing listing only charges the difference for that specific listing. A new competitor must pay the entire cumulative total to surpass you.

What happens if I bid between #1 and #1 + $5?

Your payment is processed and your real spend is recorded. Because you did not clear the +$5 margin, your rank is capped at #1's level and you sit immediately below #1 until you raise further.

Which currencies are accepted?

All orders are billed in US Dollars (USD) through Razorpay International Payments. Your bank or card issuer will handle conversion from your domestic currency at their prevailing exchange rates.

Can I request a refund if I am outranked?

No. Being outranked is a natural and intended function of an open market auction. As digital advertising placements are delivered instantly, all sales are final. Please review our Refund Policy.

How do I contact customer support?

You can reach our administrative team at [email protected] or phone +91 8904055142.